Frequently Asked Questions
How do I secure my date?
A non-refundable deposit is required to secure any date when booking at M3Live. At the time of booking your event , our event coordinator will draft a contract agreement to secure your date. We accept checks, credit cards and or cash. Once your non-refundable deposit is received , you will be given a payment plan to pay off the balance due. The final balance is due one month prior to your event date. All payments made are nonrefundable.
Do you hold or reserve dates?
No, we only do soft holds but our venue is booked on a first come, first served basis.
Do you allow outside Catering?
Yes, when renting our Grand Ballroom you will need to cater your event using an outside caterer. We have a list of preffered caterers that we highly recommend but you are more than welcome to use a caterer of your choosing, must meet our outside catering requirements.
What is included in the venue rental price?
We offer with your rental set up of tables, banquet chairs, table linen and napkins. We also have various tables for gift tables, cake tables, etc.
Do you offer servers?
Your outside catering company will provide you with all servers and staffing needed for your event. However, we do offer a complimentary day of coordinator.
Can I have a ceremony and reception at M3Live?
Yes, you may do so. If you would like to host this at our venue prior to your event start time, just let your event coordinator know.
Do I have to hire an event coordinator?
No, with your room rental we include at no charge an day of coordinator to help you thru the event.
Can I do a rehearsal for for the wedding or sweet 16th/15th?
Yes, we do allow this. Normally this is done 3 weeks before your event date and you may practice for 2 hours based on availibility .
Do I have to rent a dance floor or stage?
No, we provide you with your room rental a dance floor 21x24 and a stage 8x12.
Can I have live band or DJ?
Yes, we allow outside DJ's, Banda, and or any musical group.
How much time Do I have for Set up?
If your event is taking place on a Saturday & we don't have any events on a Friday, then we will set up the room on Thursday so you may come in for 3 hours on Friday to add anything you would like to the room for your event. However, if we are booked on Friday then the room will be flipped after that event is over and you may come in the day of your event after 11:00 am.
If your event is on Friday and we don't have any events booked the day before your event then we will set up the room by Thursday morning, so you may stop by after 5PM and before 9PM to add anything to the room for your event.
All of the above is complimentary so there are no additional fees to do this.
What time does my event have to end?
We are at a special and unique location which is the Disneyland Resort Area therefore all events must end at midnight.
What is the complimentary day of coordinator responsible for?
We look forward to assisting you in making sure that your event runs smoothly, everything on the timeline goes according to plan, partner up with the catering company staff to make sure that all is going smooth and anything else you may need.
Is security required?
Security is always required at all events and is not included in room rental fee. They must be present one hour before and after event is over.
Can I change my date?
If the requested date is available, there is a fee to change the original date. The date change must be made 60 days prior to the new date.
Is there parking?
Yes, the beauty of our venue is that we have lots of parking availible for your guests.
Is there a changing room?
Yes, ask your event coordinator for more details
Does M3Live cater?
No, we only rent the room for your event and you will need to cater your own food from one of our caterers on our preffered list or one of your preffered caterers of your choice.
